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CXpro.me
Jul 12, 20245 min read
Building Customer Persona: A Critical Step in Customer Journey Mapping
Building a persona can help you in customer journey mapping by providing a clear understanding of the needs, preferences, and behaviours of
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CXpro.me
Apr 12, 20243 min read
Customer journey maps: amazing tool for design and improvement of customer experience
Mastering this technique will do miracles for you, your customers and your company 12/04/2024; 3 min to read; Customer journey mapping is...
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