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CXpro.me
Sep 16, 20244 min read
Level up your program and start acting on customers’ feedback
Closed-loop tools enable you to follow-up with customers who leave you feedback.
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CXpro.me
Aug 9, 20247 min read
Launch a Meaningful Voice of a Customer Program
VOC program is a systematic approach to gather, analyse, and act on customer feedback to improve products and overall customer experience.
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CXpro.me
May 15, 202411 min read
11 Customer Service and CX Metrics You Must Use Like a Pro
Discover valuable insights on how customers experience your brand! 15/05/2024; 7 min to read Have you ever heard “Data is the new oil.”?...
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